1. Data Controller
In compliance with the provisions of Regulation (EU) 2016/679 (RGPD) and Organic Law 3/2018 (LOPDGDD), users are informed that the personal data provided through this website will be treated in accordance with this privacy policy.
The identity and contact details of the data controller are detailed in the final section of this policy.
2. Personal data collected
Only personal data necessary for the proper provision of the baggage transport service is collected:
No specially protected data is requested or processed.
3.Payment information
Bank or payment data are not processed or stored by the data controller.
Payments are made through the PayPal platform, which acts as a third-party payment service provider and as a controller of financial data, in accordance with its own privacy policy.
The data controller does not have access at any time to the user’s bank details, card numbers or payment credentials.
4.Purpose of the treatment
The personal data provided by users is used exclusively for:
Manage luggage transport service reservations
Correctly provide the contracted service
Contact the customer to coordinate pick-ups, deliveries, incidents or service modifications
Answer queries made by phone, email or through the website
The data will not be used for advertising purposes or for sending unsolicited commercial communications.
Legal basis for processing
The legal basis for the processing of data is:
The performance of a contract or the implementation of pre-contractual measures requested by the user (art. 6.1.b RGPD)
The consent of the data subject, by voluntarily providing their data via the web, telephone or email (art. 6.1.a RGPD).
Data retention
Personal data will be kept:
For the time necessary to provide the service
Subsequently, for the periods required by tax, accounting and administrative regulations
Once these periods have expired, the data will be securely deleted.
7.Data recipients
Personal data will not be transferred to third parties, unless legally required.
Service providers such as payment platforms (PayPal) may have access to the data, only when necessary for the activity, and they will act in accordance with their own privacy policies and current data protection regulations.
No international data transfers are made outside the legally permitted framework.
User rights
The user may exercise the following rights at any time:
Access
Rectification
Deletion
Opposition
Limitation of processing
Data portability
To exercise these rights, the user may send a written request, together with a copy of an identification document, through the contact details indicated in section 9 of this policy.
Likewise, the user has the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es).
Identification of the data controller
The person responsible for the processing of personal data is:
Responsible: Nunca Caminareis Sol@s (Ncs equipajes), Miguel Solivera Rodríguez.
NIF: 16596124Z
Professional address: Calle Luis Barrón 40 entresuelo izquierda
Telephone: +34 634483877
E-mail electrónico:info@ncsequipajes.com
Activity: Transport of luggage on the Camino de Santiago
The responsible reserves the right to modify this privacy policy to adapt it to legislative or jurisprudential changes. Modifications will be published on this page.